The chart below displays the current Facebook page value compared to its potential value.
Below is a breakdown of contributing factors to your page’s current value and potential applicable suggestions.
It seems like you are posting frequently enough to keep fans engaged and connected. You are scheduling your posts around optimal times where your users will be at the front of your efforts.
You may be posting too often or not often enough. Be aware of what content you would like users to see from your brand and how frequently you are posting.
You are posting too often or not often enough. Be aware of what content you would like users to see from your brand and how frequently you are posting.
You are already making effective use of multimedia and dynamic wall posts. The next step for you could be the use of wall apps for heightened engagement.
While you have started exploring the viral possibilities presented by multimedia content and Wall apps, increasing your utilization will further engage users and help spread the word about your brand to all their friends.
Text posts may be the simplest way of informing your users; however, they lack the “pop” of multimedia content. Also, the lack of the “share” function available with more dynamic posts prevents users from sharing your posts with their friends. Linking back to blog posts or content on your brand's page will increase your brand's impressions.
Your brand page is positively utilizing branded URL shorteners, gaining credibility in the social media realm. By using these branded URLs, you are giving your brand links credibility and authenticity. These branded URLs are also contributing additional impressions.
You are frequently using a public URL shortener in your page to redirect away from your brand's Facebook Page. Having a branded, shortened URL would give your links more credibility and assurance to users that the link will redirect to a relevant page.
URLs should be short and easy to type. Making them that way increases the chance that a visitor will click on them. However, public URL shorteners don't include your brand in the URL, and some services like bit.ly allow the general public to see your brand's traffic!
Your brand is using the SRM regularly and effectively. Continue to increase the value of your Facebook presence and accelerate your fan count by publishing content, media, and applications to your stream. Contact your Vitrue Client Services representative to discuss extending that presence to different markets, segmenting your fan base to deliver targeted content, and creating additional pages/tabs to expand topics.
Your brand is a small step away from mastering engagement with its fans and translating page activity into increased value. You currently have access to a powerful social media tool but may not be implementing it to optimize your page. With our award winning platform, you can continue to interact with and grow your fan base which translates directly to more impressions and greater ROI. Contact your Vitrue Client Services representative to develop an SRM strategy that aligns with your brand and fan culture.
Your fans may be passionate about your brand, but that might not mean they want their Facebook News Feed flooded with updates at the top of every hour. Keep in mind that a user’s News Feed is live and real time information.
Posts are more effective during the week when people are typically checking Facebook (in the morning, just before or after lunch and in the evening). Create a schedule just like you would for any media.
Post frequency can also vary depending on the industry your brand is a part of. For example, a news brand may post more frequently than a restaurant. The users are expecting more posts from a news organization than their restaurant.
Not only do multi-media posts present engaging content, they also provide key viral discovery components. That’s where the Facebook “share” function comes into play, which is automatically included on every wall post using the Facebook “links” app. Utilizing Facebook’s video, audio and image posts allows users to share with friends via news feeds and notifications, which helps spread the word and keeps them coming back for repeat visits.
Moderation refers to the regulation of connections (fans) input into a page. User input can be in the form of posts and comments. A social media best practice is to moderate user comments and posts for objectionable material such as obscenity and spam that does not abide by your company’s social media policy. This may vary depending on the brand and who/how you target your audience. For example, an adult-targeted television network may have different levels of moderation than a children's television network.
URL shorteners are Internet tools used to shorten longer URL links. These shorteners are typically used to accommodate character space and are more aesthetically pleasing. Another way brands utilize these shorteners is use it to track the analytics of a link. These shorteners allow users to view how many times the link has been clicked and redirected, and where the link is being shared. Several online services offer to shorten your URL for free but do not give the links or pages credibility.
The Vitrue Social Relationship Manager (SRM) allows brands to manage multiple streams from one central dashboard. It is capable of scheduling and posting to any of your social media pages. With the SRM you can moderate fan activity and compile metrics easily. Being able to create apps with the SRM for your Facebook page in minutes allows for readily available engagement opportunities.
Adjust the controls below to determine the brand's forecasted page value.
Your fans may be passionate about your brand, but that might not mean they want their Facebook News Feed flooded with updates at the top of every hour. Post frequency can also vary depending on the industry your brand is a part of. For example, a news brand may post more frequently than a restaurant. The users are expecting more posts from a news organization than their restaurant. A good general rule of thumb is 2-3 posts per day.
Engagement measures how interested in your content your fans are. Depending on the type of content you have to offer, this value can go up or down. For example, your brand may not generate a lot of audio or video content. However, you should be able to include an image in every post, which provides additional benefits on Facebook (extra functionality) aside from being more aesthetically pleasing in general.
Your goal should be to maximize your page's value on Facebook, which will involve a balance between post frequency and engagement, and increasing the number of people who see your content-- your Fan Count.
When your page is following best practices for Facebook, you will naturally be maximizing your page's value. Achieving that goal is a necessary step in increasing your value over time, but it's only part of the story. The other part is your Fan Count. How many people "Like" your page, pay attention to your content, and interact with your page depends on that number.
Adjust the slider to see this page's value when making different assumptions about the Earned Media value of each "fan" of the page.
The Vitrue Social Page Evaluator (SPE) uses a calculation that factors in fan count, customer activity, brand activity, and a proprietary engagement multiplier. The data represents a monetary valuation of a single Facebook page based on standard digital marketing metrics, impressions, and fan exposure. The score includes a configurable cost per thousand impressions (Earned Media Value) measurement that defaults to $5. The Vitrue Social Page Evaluator does not attempt to measure value across multiple pages on Facebook.
The Social Page Evaluator operates on publicly available information. If a page targets posts by geo-location, language, or age these posts will not be incorporated into the evaluation. Any posts set, by their author, to have restricted viewership will also be excluded from the evaluation.
Vitrue SPE is designed as a research tool for independent use. Vitrue does not guarantee results or warranty recommendations. The results and information are provided to you on an "as-is" basis without any warranties of any kind. In no event shall Vitrue be liable for any direct, indirect, incidental, punitive, or consequential damages of any kind whatsoever with respect to the service and information.